terms & conditions
effective July 6, 2025
welcome to chilltime (“site”), owned and operated by chilltime llc (“chilltime,” “we,” or “us”). by accessing or using this site, you agree to be bound by these terms & conditions (“terms”). please read them carefully.
1. use of this site
by using this site, you agree to comply with these terms and all applicable laws. we may update these terms at any time. your continued use of the site after changes are made means you accept those changes.
2. termination
we reserve the right to suspend or terminate access to the site at any time without notice. provisions related to ownership, liability, indemnity, and limitations will survive termination.
3. personal use only
products sold on this site are for personal use only. resale is strictly prohibited. we may refuse or cancel any order if we believe it’s intended for resale.
4. prohibited conduct
you may not:
use bots, scrapers, or automated tools
attempt to interfere with site functionality
bypass any site security or access restrictions
use the site for illegal or infringing purposes
5. order cancellation
orders cannot be modified or canceled once placed. we aim to ship all orders within 10 days. if we cannot fulfill your order, we’ll notify you.
6. returns & exchanges
returns: we will gladly accept returns for store credit only. before sending the package back, please email us at chilltime.apparel@gmail.com. please note that the customer is responsible for return shipping and that the product must be unused, in original packaging, with tags.
to request a return, email chilltime.apparel@gmail.com within 2 days of delivery. include your order number and reason for return.
exchanges:
defective or incorrect items will be replaced or credited
same process as returns above
7. intellectual property
all content on the site, including text, graphics, logos, and images, is the property of chilltime llc. any unauthorized use is prohibited.
8. security
we use SSL encryption to protect your personal information. however, we cannot guarantee complete security of data transmitted over the internet.
9. privacy
your use of the site is subject to our privacy policy. please review it to understand how we handle personal information.
10. shipping
we currently ship to the United States.
please allow 3–5 business days for processing before shipping. chilltime is not responsible for lost or damaged packages once shipped.
11. taxes
sales tax is charged based on shipping address and applicable local tax laws. duties and import taxes may apply to international orders.
12. indemnification
you agree to indemnify and hold harmless chilltime and its affiliates from any claims, losses, or damages resulting from your violation of these terms or misuse of the site.
13. disclaimers
this site and all content are provided “as is” without warranties of any kind, express or implied. use the site at your own risk.
14. limitation of liability
chilltime shall not be liable for any indirect or consequential damages. total liability is limited to $100 or the amount paid for the product, whichever is greater.
15. governing law
these terms are governed by the laws of the United States of America and the laws of the State of California.
16. accessibility
we are committed to providing an accessible experience. if you encounter any issues, please email chilltime.apparel@gmail.com.
17. entire agreement
these terms constitute the entire agreement between you and chilltime. if any provision is found unenforceable, the rest remain in full effect.
contact us
for questions or concerns, contact:
chilltime.apparel@gmail.com